Contact telephone
+44 (0)20 7340 9634
Email contact address
privacy@comres.co.uk
Contact address
ComRes
28 Broadway
London
SW1H 9JX
United Kingdom
Application
This policy applies to ComRes and its website
http://www.comres.co.uk
.
Our website links to other websites are not under the control of ComRes. This policy only applies to those sites over which we have control, that is, the URL above, comres.co.uk and comres.eu.com and their sub-directories.
About this Policy
ComRes’s principal activities are the acquisition and analysis of research.
In the course of our business activities we often acquire information about individuals online, and we want to make sure that you know how we treat your personal information using this medium.
ComRes may, from time to time, review and update this Privacy Policy to take account of new laws and technology, or changes to ComRes’s operations. Any changes to the policy will be posted on this page. All personal information collected and stored by ComRes will be governed by our most recent Privacy Policy as posted on this page.
Data Collection
You can access and browse the pages of our websites without disclosing any personal data. We do not use cookies or automatically collect personally identifiable information from website users.
Any personal information we collect about you is volunteered by you. By providing us with personal information, you accept that we will use your information for the purposes outlined under the heading "Information Collected and its Purpose", and only for those purposes.
Information Collected and its Purpose
The information that we collect from you via our website may include your name, address, company, telephone number(s), email address, employer’s name, industry of employment, line of business, number of employees, where you found out about ComRes, and information about what research products you may be interested in purchasing.
ComRes generally stores and uses personal information in order to:
- Contact you with regard to products or services you have requested or purchased.
- Inform you of new ComRes products and services, or of special promotions run by ComRes.
- Deliver ComRes newsletters.
- Tailor our marketing activities, product development and communication methods to our clients with regard to the role and industry they work in, their product purchase patterns, their geographical location, their technical skills or other demographic indicators.
- Consider applicants for an advertised position of employment, if they have submitted personal information expressly for that purpose.
In many cases where ComRes asks you to provide information about yourself, if you do not provide us with that information, we will not be able to provide you with the requested product or service.
ComRes's websites and other marketing material are not directed at children; nor do we knowingly collect information from persons under the age of 18.
Sharing of information
ComRes does not sell, lease, or otherwise share your personal information with any third party, with the following exceptions:
- If we are legally required to do so as part of an investigation
- In a situation where failure to disclose your information would pose a serious threat to an individual's life, health or safety
- If we receive an enquiry sourced from a country in which we do not have an office, we may in some cases forward your information to a representative company with whom we have a contractual relationship, for the purpose of responding to your enquiry
In addition ComRes may, as part of its day-to-day business, share your information with our offices in different countries. Sharing of your information between these three offices does not constitute the disclosure of personal information to third parties, as all offices are owned, operated and controlled by ComRes.
Newsgroups
This site may make newsgroups available to visitors. Please note that any information you disclose in our newsgroups is available to the general public. It is in your best interest to exercise caution in disclosing any personal information through these newsgroups. ComRes cannot control, and is not responsible for, information disclosed in our newsgroups by users of those newsgroups.
Access to Personal Information
You may enquire about any personal information that we hold about you by contacting ComRes. Access to your personal information will be granted upon request. Depending upon the nature of your request and the format in which the requested information resides it may take up to several weeks to fulfill your request.
Access to personal information will only be granted to the subject(s) of that information - that is, you will only be granted access to the information that you or your organisation have provided. ComRes does not charge a fee for access to the personal information that we hold. If your request involves delivery of information to you in a particular format, for instance a couriered parcel, you may be asked to meet the cost of sending you that information.
To request personal information from ComRes, contact us:
By mail at the address outlined at the top of this policy
By email at
privacy@comres.co.uk
By telephone on the numbers outlined at the top of this policy.
Contact the ComRes office closest to you for the most efficient access to your information.
ComRes reserves the right to deny access to your personal information, but we must provide you with a reason for that denial. You have the right to challenge our decision.
Data Quality
ComRes aims to ensure that all the personal information we hold about you is accurate, up-to-date and complete. If for any reason you believe that the information we hold about you is inaccurate, outdated or incomplete, you may contact us and request that the data be erased, rectified, amended or completed.
Confidentiality and Security
ComRes protects the personal information we hold from misuse, loss, unauthorised access, modification and disclosure by various means including firewalls, password access and secure socket-layer technology. If you cease to be in contact with ComRes as a client or otherwise, your records will remain securely stored.
Website users are asked to remember that although ComRes makes every effort to secure your personal information once it has reached our own systems, any information provided to us online is subject to the same security risks as other information transmitted over the internet. ComRes cannot ensure or warrant the security of any information you transmit to us or receive from us via the internet. Online transmissions are undertaken at your own risk.
Enquiries and Concerns
If you have any queries and concerns regarding ComRes’s privacy policy, please contact us by telephone or post according to the details at the top of this statement, or by email at
privacy@comres.co.uk
If you are not satisfied with our response to your concern, you may wish to contact the authority below:
Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF UK
Tel: +44 (0)1625 545 745
Fax: +44 (0)1625 524 510
mail@ico.gsi.gov.uk
http://www.ico.gov.uk